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Thanks for shopping at A New Beginning Therapies Limited.

We operate a returns policy for unwanted and faulty goods.

Unwanted Goods
Please return goods unused and in original packaging in perfect condition for resale within 7 days of receipt.
We recommend obtaining proof of postage. A full refund [minus the shipping costs] will be made on receipt of the
returned goods.

Faulty Goods
If any of the goods are faulty we will either refund the cost amount in full or send you a replacement free of

  • You have 7 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • You are responsible for the shipping, packaging & postage of getting the product back to us.
  • You are responsible for the shipping, packaging & postage for sending out the exchange item.
  • We will not be held responsible for non-delivery or damage during transit.
  • Please fill out the refund form to request a refund alongside your return.
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